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Returns - Online Purchases

Returns/Exchanges - Online Purchases:

We only accept returns and replace items if they are defective, damaged upon delivery or if you received an incorrect item. If your purchase is damaged or defective, you may request a replacement within 7 days of purchase.

Damaged Items: If you receive a damaged item, the issue must be reported to customer service within 7 days of delivery to receive a replacement item. We only replace items if they are defective or damaged and exchanges are only for exact items purchased unless the item is no longer available. Proof of purchase and a photo of the defective/damaged product is required. Send us an email at info@chillmedicated.com to inquire about this process. No refunds or exchanges. 

Disclaimer: By making a purchase you are demonstrating a clear understanding that we are selling these products as containing CBD (cannabidiol) from hemp oil. These statements have not been evaluated by the FDA and are not intended to diagnose, treat or cure any disease. Always check with your physician before starting a new dietary supplement program. We are committed to complete compliance with FDA regulations and as such, because these products have not been evaluated by the FDA, we make no claims as to any benefits for products containing CBD. If you decide to purchase Chill CBD™ products, you are purchasing these products based on your own opinions as to any benefits that the products may provide.